Effective Date: 15/01/2025
Guest & Suites our values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you make a reservation or contact us.
- Property Details: Information about your property if you are a property owner.
- Usage Data: IP address, browser type, and pages visited to improve our website’s functionality.
2. How We Use Your Information
We use the collected information to:
- Process bookings and payments.
- Provide customer support.
- Send booking confirmations and updates.
- Improve our services and website experience.
- Communicate promotional offers and updates (with your consent).
3. Information Sharing
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: Third-party companies that assist in delivering our services, such as payment processors or customer support platforms.
- Legal Obligations: Authorities if required by law or to protect our rights.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. Despite our efforts, no method of transmission over the internet is entirely secure.
5. Your Rights
You have the right to:
- Access and review your personal information.
- Request corrections or updates to your data.
- Withdraw consent for promotional communications.
To exercise these rights, please contact us at sergio.vallarta@guestandsuites.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: sergio.vallarta@guestandsuites.com
- Phone: +52 1 81 2076 6797
By using our website and services, you agree to this Privacy Policy.